NYC Office of Collective Bargaining
Resume of Neutral

First Name: Initial: Last Name: Suffix: Arbitrator Since:
Joyce M. Klein 1999
Arbitration/Mediation Experience
Extensive arbitration and mediation experience in the Public Sector, including State, County, Municipal, Hospitals,
Colleges, and involving Police, Fire, EMT, Teachers, Transit, Sanitation, Public Works, Social Services, Support
Staff, White Collar.
Panels/Permanent Arbitrator
Panels: NY PERB, NJ PERC, NJ State Board of Mediation, AAA, FMCS, NMB, NJ PERC Special Panel
of Interest Arbitrators. Perm Panels: State of NJ & CWA; Port Authority of NY & NJ & CWA; Port
Authority of NY & NJ & PAPBA; Washington Metro & OPEIU; American Eagle & ALPA;
USAirways/America West & AFA/CWA; Champion Airlines and ALPA; Gemini Air Cargo & ALPA;
Miami Air Int'l & AFA/CWA; Midwest Airlines & AFA/ CWA; UPS, Co. & IBT; Verizon and IBEW
Issues: Arbitrability; bargaining unit work; discipline & discharge; insurance, leave, vacation, job
performance, job posting/bidding; management rights; past practices; seniority; subcontracting, cost-ofliving
pay, holiday pay, overtime pay, vacation pay, work hours/schedules/assignments, working
conditions. Industries: Public Sector, Private Sector Industries include Airlines, Telecommunications,
Railroads, Chemical, Health & Hospitals
Work History
Adjunct Professor, Rutgers University School of Management & Labor Relations (Spring 2002 to present)
Adjunct Professor/Lecturer, George Washington University Law School, (Spring 2000 through Spring 2002)
National Mediation Board (Senior Hearing Officer/Legal Counsel - 1994-1998; Hearing Officer 1990-1994)
NJ Public Employment Relations Commission (Public Employment Relations Specialist, 1986-1990)
N.Y.S. School of Industrial & Labor Relations at Cornell University, B.S. 1982
University of Wisconsin Law School, J.D. 1986
Professional Affiliations