Contact information
Address

100 Gold Street
Suite 4800
New York, NY 10038

Phone

212-306-7160

Fax

212-306-7167

DISPUTES RESOLUTION SERVICES

DISPUTES RESOLUTION SERVICES

Since its inception in 1967, OCB has provided mediation and arbitration services to the City and the unions that represent municipal employees. OCB maintains and administers a register of neutrals that the parties utilize to resolve issues arising under the grievance-arbitration provisions of their collective bargaining agreements. In addition, the City and certain unions participate in an expedited arbitration procedure, which is overseen by the Deputy Director for Dispute Resolution, who also hears and decides many of the cases designated for expedited processing.

OCB provides formal mediation services to assist the parties in negotiations over terms for a collective bargaining agreement. In addition, mediation services are provided to parties requesting assistance to resolve improper practice claims, and grievances. OCB staff attempt to identify those improper practice petitions and requests for arbitration that may be appropriate for mediation and will ask the parties to consider mediation. Alternatively, any party can request mediation of an improper practice claim or grievance. The Deputy Director for Dispute Resolution is available to mediate upon request or can appoint another mediator from OCB's register of neutrals.